TERMS AND CONDITIONS FOR REDEEMING ALMARA SOAP GIFT CARDS
(hereinafter referred to as "Redemption Terms")
The gift voucher (hereinafter referred to as "voucher") is issued by Almara Soap, s.r.o., located at Ve Žlíbku 1800/77, 193 00 Prague, Czech Republic, Company ID 08730601, VAT ID CZ08730601.
The voucher in both printed and digital form is intended for online use only on the e-shop www.almarasoap.com on its local version (www.almarasoap.com/cs, intended for purchases in the Czech Republic). The voucher cannot be redeemed at external retailers offering products from Almara Soap.
Vouchers are intended for purchasing products from the complete range of Almara Soap, presented on the e-shop www.almarasoap.com. The voucher also applies to discounted goods and can be used to cover delivery costs for ordered products.
The voucher can be redeemed by using a one-time unique code on the e-shop www.almarasoap.com in the "Shopping Cart" section during the checkout process. It can only be used once and cannot be split; that is, the purchase value must be equal to or greater than the value of the voucher. If the value of the purchased goods is less than the value of the voucher, the difference is not refunded. If the value of the purchased goods is higher than the value of the voucher, the difference must be paid.
In the case of a purchase on the e-shop, if the customer withdraws from the purchase agreement or has a legitimate complaint, the amount can be refunded via a replacement voucher or by creating an adequate credit for future purchases.
This is a valuable item; in case of loss, the voucher cannot be replaced, and the receipt for its purchase cannot be accepted as a replacement. We are not responsible for lost or stolen codes. Counterfeiting and altering vouchers is prohibited and punishable under current Czech law.
The voucher is transferable to a third party.
The voucher code must be protected; its use on the e-shop (i.e., its redemption with the completion and submission of the order) renders the voucher invalid. The gift voucher can only be redeemed by the person who redeems it first.
The gift voucher cannot be returned for cash. The value of the gift voucher does not accrue interest.
The validity of the voucher is limited to 1 year from the date of purchase; after this period, the right associated with it expires. The validity of gift vouchers cannot be extended.
When purchasing gift vouchers, VAT at the rate of 21% is charged. Its settlement will be conducted according to legal regulations and will be specified on the tax document that the customer receives upon purchasing the voucher.